Privacy Notice

At BioD Medica Sdn Bhd (“Biod Medica”, “we”, “our”, or “us”), we are committed to safeguarding your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This Privacy Notice explains how we “collect”, “use”, “disclose”, “process” and “protect” your personal information when you interact with us — including through our website, www.biodmedica.com


  1. Collection of Personal Data

We may collect your personal data and to be processed by us and/or on your behalf in the course of your present or future dealings with BioD medica, its subsidiary (ies), its associated company (ies). Your personal data enables us to achieve the “Purpose” herein that is in connection with our business.


  1. Description of Personal Data

This data may be obtained directly from you via forms, registrations, correspondence, or inquiries, or indirectly through cookies and analytics tools.

2.1 General Personal Information:

  1. Name;

  2. Identity card number;

  3. Gender;

  4. Race;

  5. Nationality;

  6. Email address;

  7. Mobile phone number;

  8. Passport number;

  9. Company Name;

  10. Job title;

  11. Images (still/recording)

  12. Other information related to your usage of our website (e.g., IP address and browser type).

2.2 Health-related Information (if applicable):

Medical information necessary for service provision and device-related data collected through wearable or portable medical devices, such as:

  1. Electrocardiogram recordings, 

  2. Heart rate, rhythm, and related cardiac activity, 

  3. Clinical notes or diagnosis related to cardiac health

  4. Device-related data collected through wearable or portable medical devices


  1.  Purposes for Collection of Personal Data

Your data may be used for the following purposes but not limited to:

  1. To respond to your inquiries, requests and/or complaints;

  2. To process your orders, schedule demonstrations, or deliver products and/or services of BioD as well as products and/or services by third party service providers provided through BioD;

  3. To conduct market research and surveys with the aim of improving BioD’s products and/or service;

  4. To manage our business relationship with you;

  5. To comply with legal or regulatory obligations issued by the relevant authorities

  6. To comply with internal policies and procedures, including without limitation, risk management, product planning, audit and other administrative purposes;

  7. To send you updates, promotions, and marketing communications about our products, services, and/or events—where your consent has been given, by way of postal mail to your address(es) and/or electronic transmission to your email address(es), text messages (SMS/MMS), telephone calls and/or other phone based messaging through messaging platform (WhatsAPP, Telegram, Signal, Messenger, WeChat, etc.) to your telephone number(s).


  1. Security of Personal Data

We use strict procedures and security measures—technical and organizational—to protect your data against loss, misuse, or unauthorized access. However, please note that no method of online transmission is entirely secure. We retain your data only as long as necessary and will securely delete or anonymize it when no longer required.


  1. Disclosure & Transfer of Personal Data

We do not share your data with third parties unless necessary. When disclosure is required, it is limited to:

  1. Our subsidiaries, affiliates, business partners, or service providers acting on our behalf

  2. Regulatory or governmental authorities, when required by law

  3. Third parties located outside Malaysia, for the purposes listed above, including cloud storage or CRM services, provided that appropriate safeguards and data protection agreements are in place 

All of whom are bound to handle your information securely and in accordance with Data Protection legislation and will process such personal data only for the purposes and within the term set out herein.


  1. Marketing and Promotional Purposes

Upon subscribing to our services, you consent to receive marketing and/or promotional communications from us, which may include monthly offers, product updates, and information on future events. Should you prefer not to receive such communications, you may opt out at any time by clicking the "unsubscribe" link provided at the bottom of our emails, and your contact details will be removed from our mailing list.


  1. Your Rights

Under the PDPA, you have the right to 

  1. Access to personal data processed by us on with reasonable notice.

  2. Request correction and/or update of your personal data that is inaccurate, incomplete and or outdated.

  3. Withdraw consent for marketing or other purposes (subject to legal or contractual constraints)

  4. Request restriction or erasure of your data, where appropriate

To exercise these rights, or to withdraw from receiving marketing communications, you may contact us using the details below. We will process your request within a reasonable timeframe.


  1. Use of Cookies

This website uses cookies to enhance your browsing experience. You can manage cookie settings through your browser; however, disabling cookies may affect website functionality. Please note that our website may also contain links to third-party sites, whose privacy practices are not governed by this notice.


  1. Changes to Privacy Policy

We reserve the right to amend this Privacy Notice from time to time without prior notice. Any changes will be reflected on this page, and we encourage you to review it periodically.

If you require additional information regarding the personal data we hold, or how your information is collected and used beyond what is outlined in this Privacy Notice, please feel free to contact us at:

BioD Medica Sdn Bhd

B-06-38A, Block B, Sunway Geo Avenue,

Jalan Lagoon Selatan, Bandar Sunway, 

47500, Subang Jaya, Selangor

Email: dpo@biodmedica.com

Telephone: 03-5888 5125

Web form: https://biodmedica.com/pages/contact-us

We are committed to addressing and investigating any complaints regarding our handling of personal data, including concerns related to potential breaches of your rights under applicable privacy laws.